While many know IMAGO for our online platform and library of lessons, our facilitators have been delivering interactive leadership trainings nationwide since 2013. We’ve worked with one of our oldest partners, the Fresno Regional Workforce Development Board, to provide Incumbent Worker Trainings throughout Fresno County. Thanks to a federal grant through the Workforce Innovation Opportunity Act, we can provide trainings and professional development to organizations in Fresno County at no cost to them.

Yup, you read that right - at no cost!

Our professional development includes trainings for everyone from leadership to new employees. We tailor our leadership trainings based on an organization’s needs and goals, drawing from the same practices and tools we use every day: Empathy Funnel for listening and navigating conversations, Systems Thinking for collaboration, Human-Focused Design (i.e., Design Thinking) for creative thinking, and“Yes, And” improvisation for creative action and developing a healthy organizational culture.

In short, these “Upskills” training introduces the fundamental components of creative collaboration, and how they can immediately translate and benefit a working environment.

Recently, our team facilitated a day of leadership training with the Fresno County Preterm Birth Initiative (PTBi) staff. PBTi serves all women and families in Fresno County, while also providing specific support and services to the communities that are at highest risk for premature birth - low-income families, families living in southwest Fresno, and African American, Hispanic, and Southeast Asian families. We facilitated four different trainings, with four different areas of focus:

  • GOATRACE: Effectively lead meetings
  • 24/7: Creating spaces to communicate and share together
  • IΔO: Giving and receiving feedback with each other
  • Effective Communication: Communicating with each other clearly and concisely

Each training includes interactive activities, engaging conversations, and take-away tools that can be used immediately. The training was “purposeful,” “interactive,” and “creative.” Many of them even shared where they’ll be using what they’ve learned - when pitching ideas, in board meetings, even communicating with family and friends.

“It allowed me to think deeply on the purpose of giving feedback.”

“It was great. It helped me be more organized and straight to the point.”

“Super practical, easier than I thought, and very useful with practice!”

If your organization is interested in participating in an Incumbent Worker Training through the Fresno Regional Workforce Development Board, please contact Shawna Glazener at This email address is being protected from spambots. You need JavaScript enabled to view it.. If your organization is outside of Fresno County, we’d still love to work together to provide professional development to you and your team too! Feel free to send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. or fill out our inquiry form here.